Terms & Conditions
Last Updated: January 2025
1. Agreement to Terms
Welcome to RGB Room Lighting. These Terms and Conditions ("Terms") govern your access to and use of our website rgbforroom.com and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, you must not use our website or services.
Important: Please read these Terms carefully before using our services. Your use of our website constitutes acceptance of these Terms.
2. Company Information
RGB Room Lighting operates as an online retailer of RGB lighting products.
- Business Name: RGB Room Lighting
- Registration Number: 91723461
- Address: 32 Alan Common Florenceview, W4 3JU, United Kingdom
- Contact Phone: +448417319786
- Contact Email: info@rgbforroom.com
3. Eligibility
You must be at least 18 years old to use our services and make purchases. By using our website, you represent and warrant that:
- You are at least 18 years of age
- You have the legal capacity to enter into binding contracts
- You will use the website only for lawful purposes
- All information you provide is accurate and complete
4. Product Information and Availability
4.1 Product Descriptions
We strive to provide accurate product descriptions, specifications, and images. However:
- Colors may vary slightly due to screen settings and lighting conditions
- Product specifications are subject to change by manufacturers
- We do not warrant that product descriptions are error-free or complete
- Images are for illustrative purposes and may not represent exact products
4.2 Pricing
- All prices are displayed in British Pounds (GBP) and include VAT where applicable
- Prices are subject to change without notice
- We reserve the right to correct pricing errors on our website
- The price charged will be the price displayed at the time of order placement
4.3 Product Availability
- Product availability is subject to change without notice
- We reserve the right to limit quantities purchased per customer
- If a product becomes unavailable after purchase, we will notify you and offer alternatives or a full refund
5. Orders and Payment
5.1 Order Process
When you place an order:
- You submit an offer to purchase products at the stated price
- We send an order confirmation email (this does not constitute acceptance)
- A contract is formed when we dispatch the products to you
- We reserve the right to refuse or cancel orders at our discretion
5.2 Payment
- Payment must be made in full at the time of order
- We accept major credit cards, debit cards, and other payment methods as displayed
- Payment processing is handled securely through certified third-party processors
- Your payment information is not stored on our servers
5.3 Order Cancellation
You may cancel your order:
- Before dispatch: Contact us immediately for a full refund
- After dispatch: Subject to our Refund Policy
We reserve the right to cancel orders in cases of:
- Product unavailability
- Pricing errors
- Suspected fraudulent activity
- Failure to meet eligibility requirements
6. Shipping and Delivery
6.1 Shipping Policy
- We ship to addresses within the United Kingdom
- Shipping costs are calculated at checkout
- Free shipping is available on orders over £50
- Standard delivery takes 3-5 business days
- Express delivery options are available at additional cost
6.2 Delivery
- Delivery times are estimates and not guaranteed
- You will receive tracking information once your order ships
- You are responsible for providing accurate shipping information
- We are not liable for delays caused by courier services or circumstances beyond our control
- If you are not available to receive delivery, redelivery fees may apply
6.3 Risk of Loss
Risk of loss and title for products pass to you upon delivery to the shipping carrier.
7. Returns and Refunds
Please refer to our separate Refund Policy for detailed information about returns, refunds, and exchanges. Key points include:
- 30-day return period for most products
- Products must be unused and in original packaging
- Certain products may be non-returnable for hygiene reasons
- Refunds are processed within 5-10 business days
8. Warranty
8.1 Product Warranty
- All products come with a 2-year manufacturer warranty
- Warranty covers manufacturing defects and material faults
- Warranty does not cover damage from misuse, accidents, or normal wear
- To claim warranty, proof of purchase is required
8.2 Limitation of Warranty
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
9. Intellectual Property
All content on our website, including but not limited to:
- Text, graphics, logos, images
- Product descriptions and specifications
- Website design and layout
- Software and code
...is owned by RGB Room Lighting or our licensors and is protected by intellectual property laws. You may not:
- Copy, reproduce, or distribute our content without permission
- Use our trademarks or branding without authorization
- Create derivative works from our website content
- Use automated tools to access or scrape our website
10. User Conduct
You agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the website
- Transmit viruses or malicious code
- Impersonate any person or entity
- Collect user information without consent
- Post false, misleading, or defamatory content
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
- OUR TOTAL LIABILITY IS LIMITED TO THE AMOUNT YOU PAID FOR THE PRODUCTS
- WE ARE NOT LIABLE FOR DAMAGES CAUSED BY THIRD-PARTY SERVICES OR PRODUCTS
- WE ARE NOT LIABLE FOR WEBSITE DOWNTIME OR TECHNICAL ISSUES
Some jurisdictions do not allow limitations on implied warranties or liability, so these limitations may not apply to you.
12. Indemnification
You agree to indemnify and hold harmless RGB Room Lighting, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your violation of these Terms
- Your use of our products or services
- Your violation of any third-party rights
- Your violation of applicable laws or regulations
13. Privacy
Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
14. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website with an updated "Last Updated" date. Your continued use of the website after changes constitutes acceptance of the modified Terms.
15. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and RGB Room Lighting regarding your use of our website and services.
18. Contact Information
If you have any questions about these Terms, please contact us: